📚
Documentation
Comprehensive guides and tutorials to help you master every feature of SmartSite AI.
View Docs
💬
Live Chat
Get instant help from our support team. Available Monday-Friday, 9am-6pm GMT.
Start Chat
📧
Email Support
Send us a detailed message and we'll respond within 24 hours.
Contact Us
📞
Phone Support
Speak directly with our support team for urgent issues.
Call Now
🎓
Training
Book a personalized training session for your team.
Book Training
🔧
Technical Support
For technical issues, bugs, or integration support.
Email Tech Team
Frequently Asked Questions
How do I get started with SmartSite AI?
Simply register for an account, choose your subscription plan, and you'll have immediate access to all features. Check our Getting Started guide in the documentation for a step-by-step walkthrough.
Can I try SmartSite before purchasing?
Yes! All plans come with a 14-day free trial. No credit card required. You can cancel anytime during the trial period.
How do I add more users to my account?
Navigate to Settings > Users in your dashboard and click "Add User". Additional users cost £10/month each beyond your plan's included users.
Is my data secure?
Absolutely. We use industry-standard encryption, secure data centers, and regular backups. All data is stored in compliance with GDPR and UK data protection laws.
Can I use SmartSite offline?
Yes! Our mobile app supports offline mode. You can view and edit documents offline, and they'll sync automatically when you're back online.
How do I upgrade or downgrade my plan?
Go to Settings > Billing in your dashboard. You can change your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your billing cycle.
Do you offer custom enterprise solutions?
Yes! Contact our sales team at sales@smartsite-app.com for custom pricing, dedicated support, and enterprise features including SSO, custom integrations, and SLA guarantees.